PENDEKATAN GUGUS KENDALI MUTU DALAM PENGENDALIAN KUALITAS PRODUK PADA IKM “CENDERA MATA” MALANG

ROERI , AROEMSARI (2011) PENDEKATAN GUGUS KENDALI MUTU DALAM PENGENDALIAN KUALITAS PRODUK PADA IKM “CENDERA MATA” MALANG. Jurnal Bisnis Indonesia, 2 (1). pp. 50-59. ISSN 2087-2402

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    Abstract

    Quality control done by the company "Cindera Mata" are control solutions, ranging from control of raw materials to finished products are accepted by customers, supported by a workforce that is able to work individually with a simple method. However, it is not enough that it needs a systematic method to support quality control. Of the total production produced by the company for approximately 21% of product defects such as lack of basic glaze colors to give the effect of natural, color decorating often peeling, body color does not match. The company expects to reduce the number of defects that can reduce costs, time and effort. Quality control is an engineering and management activities that are used to measure traits - characteristics of product quality, by comparing the specifications or requirements and the actual actions to the standards set. Quality Controll Cyrcle (QCC) is a management system that involves employees from all levels through the application of the concept of quality control and statistical methods to the satisfaction of customers, employees and company. This research was conducted at the Company's “Cindera Mata” Dinoyo- Malang. This study aims to reduce the level of disability products knickknacks aroma therapy completeness of ceramics in the production process by using / implementing methods QCC system. In problem solving using map control X and R as well as a causal diagram. From the study it can be concluded that the implementation of the Quality Control process improvements through the work of a sample of 9000 pieces acquired defects before implemented Quality Controll Circles for 1890 pieces being implemented QCC after a decline of 850 pieces or 55%. Key words : Quality Controll, Dissability Product, Quality Controll Cyrcle

    Item Type: Article
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD62.15 Total quality management
    Divisions: UPN Jatim Journal > Jurnal Bisnis Indonesia
    Depositing User: Users 8 not found.
    Date Deposited: 28 Oct 2014 09:47
    Last Modified: 28 Oct 2014 09:48
    URI: http://eprints.upnjatim.ac.id/id/eprint/6436

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