STRATEGI PELAYANAN RUMAH MAKAN UNTUK MENINGKATKAN DAYA SAING

Herdiana , Dyah Susanti (2013) STRATEGI PELAYANAN RUMAH MAKAN UNTUK MENINGKATKAN DAYA SAING. Tekmapro : Journal of Industrial Engineering and Management, 8 (2). 117 p.-125 p.. ISSN 1907-5146

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Abstract

Resilience buying customers is one factor that is essential for a company to be able to continue to run their business, especially if the company is engaged in the jasa.Rumah Eat Yellow point in addition to functioning as a restaurant, also received a caterer. Competition restaurant and catering businesses are becoming increasingly stringent, this can be seen by the many emerging new restaurant and caterer that offers the features and uniqueness of each and cause consumers to be more selective in choosing the restaurant and catering as desired. Home dining and catering that have long standing should be able to compete, so as not to lose pelanggan.Oleh therefore required in an enterprise service design proper security so that customers can buy to increase, which will positively impact the development and progression of MDS results obtained perusahaan. To increase sales in a restaurant Warung Yellow necessary repairs on variables cleanliness, ambiance, amenities and flavor.

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