Items where Author is "Apriliana , Mayasari"
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ThesisApriliana , Mayasari (2013) PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN DI BENGKEL SERVIS SEPEDA MOTOR YAMAHA CV. SMS MOTOR DI SURABAYA. Undergraduate thesis, UPN "veteran" jawa timur. |
