Items where Author is "Bintara , Desta Asmara"
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ThesisBintara , Desta Asmara (2010) PENGARUH KUALITAS LAYANAN, KEPUASAN PELANGGAN DAN SWITCHING COST TERHADAP LOYALITAS PELANGGAN PADA PT. CALISTA PRIMA SURABAYA. Undergraduate thesis, UPN "Veteran" Jatim. |
