Items where Author is "Dody , Cahyanto Putro"
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ThesisDody , Cahyanto Putro (2011) PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN URBAN ICON STORE DI GALAXI MALL SURABAYA. Undergraduate thesis, Faculty of Economics. |