Items where Author is "Frida Sandia, Puspita"
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ThesisFrida Sandia, Puspita (2010) ANALISA KEPUASAN PELANGGAN TERHADAP KUALITAS LAYANAN BENGKEL DENGAN METODE SERVQUAL DAN QFD (Studi kasus di Shop And Drive Astra Otoparts CV. Fastlube Mas ). Undergraduate thesis, Faculty of Industrial Technology. |
