Items where Author is "LIKA HARDANI, NURBANINGRUM"

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Thesis

LIKA HARDANI, NURBANINGRUM (2010) ANALISIS KUALITAS LAYANAN TERHADAP KEPUASAN PENUMPANG KAPAL LAUT KM. TIDAR MILIK PT. PELAYARAN NASIONAL INDONESIA (Jalur Surabaya – Kalimantan). Undergraduate thesis, upn "veteran" jatim.

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