Items where Author is "MUCHAMAD , MUSTOFA"
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ThesisMUCHAMAD , MUSTOFA (2014) ANALISIS TINGKAT KUALITAS PELAYANAN JASA MENGGUNAKAN METODE FUZZY AND SERVICE QUALITY (SERVQUAL) DI PT POS INDONESIA CABANG GEDANGAN – SIDOARJO. Undergraduate thesis, UPN "Veteran" Jawa Timur. |