Items where Author is "Muchamad , Mustofa"
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ArticleMuchamad , Mustofa and Handoyo , - and Dira , Ernawati (2016) ANALISIS TINGKAT KUALITAS PELAYANAN JASA DENGAN METODE SERVICE QUALITY (ERVQUAL) FUZZY DI PT. POS INDONESIA SIDOARJO. Tekmapro : Journal of Industrial Engineering and Management, 11 (1). 1 p.-14 p.. ISSN 1907-5146 |
