Items where Author is "PRAJA , PUTRA PAMUNGKAS"

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Thesis

PRAJA , PUTRA PAMUNGKAS (2014) ANALISIS KUALITAS PELAYANAN PELANGGAN PADA JASA FREIGHT FORWARDING DENGAN METODE CSI (CUSTOMERS SATISFACTION INDEX) DAN METODE IPA (IMPORTANCE PERFORMANCE ANALYSIS) DI PT. LISSA SUKSES TRANSINDO – SIDOARJO. Undergraduate thesis, UPN "Veteran" Jawa Timur.

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