Items where Author is "RHEZA , KELVIANDI PRATHAMA"
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ThesisRHEZA , KELVIANDI PRATHAMA (2014) ANALISIS KUALITAS PELAYANAN JASA DENGAN METODE SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD) (STUDI KASUS PADA LABORATORIUM PEMROGRAMAN KOMPUTER TEKNIK INDUSTRI UPN “VETERAN” JATIM). Undergraduate thesis, UPN "VETERAN" JAWA TIMUR. |
