Items where Author is "SHINTA , MIDAYANTI"
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ThesisSHINTA , MIDAYANTI (2014) ANALISIS KUALITAS PELAYANAN JASA DENGAN METODE SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT (QFD) (STUDI KASUS PADA STASIUN GUBENG SURABAYA). Undergraduate thesis, UPN "Veteran" Jawa Timur. |