Items where Author is "Siti , Soraya"

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Siti , Soraya (2010) PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN KONSUMEN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (Studi pada Pelanggan ”AB” Jaya Laundry Sidoarjo). Undergraduate thesis, UPN "Veteran" Jatim.

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