Items where Author is "MASRIZAL , RIAN FITRI"
Group by: Item Type | No Grouping Number of items: 1. MASRIZAL , RIAN FITRI (2014) ANALISIS KUALITAS KEPUASAN PELANGGAN PADA JASA EXPEDISI DENGAN METODE SERVQUAL (SERVICE QUALITY) DAN IPA (IMPORTANCE PERFORMANCE ANALYSIS) DI CV. ALMAGUNA CARGO – SURABAYA. Undergraduate thesis, UPN "Veteran" Jawa Timur. |
