Items where Author is "Rochmoeljati, Rr."
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Conference or Workshop ItemRochmoeljati, Rr. (2008) Analisa Kualitas Layanan Dengan Model Servqual, Model Kano, Dan Quality Function Deployment (QFD) di PT. Toyota Asri Motor Sidoarjo). In: Seminar Nasional Waluyo Jatmiko II , Surabaya. |
